This Privacy Policy describes how Infodots Services LLP, operating as SgWebDesign ("we", "us", "our"), collects, uses, and protects personal data submitted through www.sgwebdesign.sg. We are committed to compliance with Singapore's Personal Data Protection Act 2012 (PDPA).
1. Data We Collect
We collect personal data such as name, email, phone number, and project details to respond to enquiries, provide services, process payments, and improve our website and services. This may include:
- Your name
- Email address
- Phone number / WhatsApp number
- Business name and industry type
- Project description and enquiry details
We also collect anonymised usage data through Google Analytics (see Cookie Policy below).
2. How We Use Your Data
By submitting your information through our website, WhatsApp, or email, you consent to the collection, use, and disclosure of your personal data for the purposes stated in this policy. Personal data submitted through our contact form is used exclusively to:
- Respond to your web design enquiry
- Prepare and deliver a project quotation
- Communicate with you about your project
- Fulfil contractual obligations where a project is engaged
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Retention
Enquiry data is retained for up to 12 months after the last interaction. Client project data is retained for the duration of the project and we retain personal data only as long as necessary for business or legal purposes, after which it is securely deleted.
4. Third-Party Services
Our contact form uses Web3Forms (web3forms.com) to process submissions securely. Website analytics are handled by Google Analytics (Google Ireland Limited). Both services operate under their own privacy policies. We recommend reviewing them if you have concerns.
5. Your Rights Under PDPA
Under Singapore's PDPA, you have the right to:
- Request access to your personal data held by us
- Request correction of inaccurate personal data
- Withdraw consent for processing (subject to legal obligations)
To exercise these rights, contact us via WhatsApp at +65 9170 4094.
6. Security
We implement industry-standard security measures to protect your personal data, including HTTPS/SSL encryption across all pages of this website, secure form processing, and restricted access to contact data.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.
8. Contact
For privacy-related queries, please contact Infodots Services LLP (SgWebDesign) via WhatsApp at +65 9170 4094 or through Email: hello@sgwebdesign.sg